Only this week: 10% off all BOSCH power tools - discount will be deducted in the shopping cart

I need to change my invoice

Rechnung ändern

If you want to change your billing address or other information after placing your order, you've come to the right place. Online payment services such as PayPal often overwrite the information you have already provided with the information stored in your account. Please fill out the form below so that we can correct your invoice. You will then receive a new copy of your invoice.

If you only need a new copy of the invoice for your order, please click here! Go to the invoice request portal

Other topics

How do I receive an invoice?

You will automatically receive the invoice from our shipping partner in a separate email after receipt of payment. It will not come with the confirmation of receipt. In addition, a paper invoice will be enclosed with the order.

Therefore, please also check your spam folder again thoroughly and otherwise get in touch here in our invoice portal.

How do I receive an invoice?

My parcel has not arrived.

If you are missing your parcel or it should have been delivered according to the tracking number, please register on our problem portal for missing parcels.We will help you immediately.

Go to the problem portal.

My package has not arrived.

I am missing something from my order. I am missing something from my order

If you receive your package but it is not complete, don't panic! Simply log in to our problem portal. We will check the case within one business day. Since we pack fully automatically and the entire process is monitored by cameras, we can quickly determine what may have gone wrong.

To the service portal

I am missing something from my order.

Top questions at a glance

How do I report a damaged order?

We take care to ensure that our packaging is secure and appropriate, with sufficient filling material. In addition, our boxes are automatically tailored to the size of the contents so that they do not slip around in the package.

If your package has nevertheless arrived damaged, please report it here so that we can help you as quickly as possible.

To the form!

I have received the wrong item. I received the wrong item.

If you have received the wrong item than originally purchased, please report it here in our problem portal for wrong items.

Go to the service portal.

I received the wrong item.

I am missing something from my order. I am missing something from my order

If you receive your package but it is not complete, don't panic! Simply log in to our problem portal. We will check the case within one business day. Since we pack fully automatically and the entire process is monitored by cameras, we can quickly determine what may have gone wrong.

To the service portal

I am missing something from my order.

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